TERMS AND CONDITIONS FOR WEBSITE DESIGN AND DEVELOPMENT SERVICES
1. Intellectual Property:
Emeriosoft pledges to uphold the integrity of intellectual property rights and will not infringe upon trademarks, copyrights, patents, or trade secrets of any company during the website design and development process.
2. Development Process:
Our dedicated team at Emeriosoft will meticulously craft a website tailored to your specific requirements as outlined in the project proposal.
3. Project Variations:
Any modifications or variations to the initial project proposal must be mutually agreed upon by both parties before implementation. It is understood that changes requested after signing the sign-off document for each phase may incur additional charges.
4. Deployment and Payment:
Upon receipt of full payment, Emeriosoft will deploy the completed website to the client's hosting server, ensuring a seamless transition to the online domain.
5. Testing Period:
Following delivery, the client will be granted a 2-3 working-day testing period to evaluate the website's functionality and specifications, ensuring complete satisfaction with the end product.
6. Performance Assurance:
Emeriosoft is committed to fulfilling its obligations under this agreement with the utmost care, professionalism, and diligence to deliver a high-quality website that exceeds expectations.
7. Non-Enforcement Clause:
Parties not explicitly named in this agreement shall have no rights to enforce or derive benefits from the terms outlined herein.
TERMS AND CONDITIONS FOR WEB PORTAL DEVELOPMENT SERVICES
1. Service Charges:
Charges for services provided by Emeriosoft UAE are defined in the project quotation that the client receives via email.
2. Payment Terms:
Unless otherwise agreed upon with the client, Emeriosoft will require an advance payment of a minimum of 50% of the total project quotation before commencing work.
3. Payment Methods:
Payment for services is due by electronic bank transfer, PayPal, Stripe, Debit Cards, and Credit Cards,as specified in the invoice.
4. Design Review:
During the design phase, Emeriosoft will provide the client with an opportunity to review the appearance of the website and provide feedback for revisions. The client must provide revisions in the form of bullets and these bullets must be elaborated via Zoom meeting or call.
5. Additional Expenses:
The client agrees to reimburse Emeriosoft UAE for any additional expenses necessary for the completion of the project, beyond the scope outlined in the initial project quotation. Any additional work requested by the client beyond the scope of the initial project agreement may result in additional charges. Emeriosoft will provide a detailed estimate of additional costs for client approval before proceeding with the work.
6. Copyrights and Intellectual Property:
The client holds the copyright to data, files, and logos provided for the project and will grant Emeriosoft UAE the rights to use and publish such materials to complete the project.
TERMS AND CONDITIONS FOR E-COMMERCE WEBSITE DEVELOPMENT
1. Use of Cookies:
We employ the use of cookies. By using the (store name)’s website, you consent to the use of cookies in accordance with the store’s privacy policy.
2. Intellectual Property Rights:
Unless stated otherwise, (store name)’s licensors own the intellectual property rights for all material on the (store name).
3. Client Guidelines:
Clients must provide us with clear guidelines along with specific details required for the project.
4. Project Delays:
Any delays caused by the client will result in project delays and may incur additional costs.
5. Additional Charges:
Any re-work on an already completed task will attract additional charges. Domain registration charges are not included as a part of any project unless mentioned otherwise.
TERMS AND CONDITIONS FOR WEBSITE MAINTENANCE SERVICES
1. Scheduled Maintenance:
All work for monthly maintenance tasks will be scheduled according to Emeriosoft UAE’s workflow.
2. Response Time:
Emeriosoft UAE will acknowledge maintenance requests from clients within 24 hours on weekdays and 48 hours on weekends.
3. Server Downtime:
If a client’s website is not hosted with Emeriosoft UAE, we have no control over server downtime and software incompatibilities.
4. Third-Party Plugins:
We are not responsible for any third-party plug-ins that may become unusable.
5. Confidentiality:
Both parties agree to hold each other’s confidential information in strict confidence.
6. Agreement Terms:
By purchasing a maintenance package, the client agrees to be bound by the terms and conditions of this agreement.
7. Additional Charges:
Any additional work requested by the client beyond the scope of the maintenance package may result in additional charges. Emeriosoft will provide a detailed estimate of additional costs for client approval before proceeding with the work.
TERMS AND CONDITIONS FOR SOFTWARE DEVELOPMENT SERVICES
1. Development Process:
Emeriosoft will complete the development of software(s) according to the specifications outlined in the brief provided by the client(s)
2. Intellectual Property Rights:
Clients acknowledge that Emeriosoft retains all intellectual property rights in the software developed. Clients will not hold any ownership rights over the software.
3. Changes to Specifications:
Clients may request reasonable changes to be made to the specifications of the software. Any such changes must be communicated in writing and may result in adjustments to the project timeline and cost.
4. Confidentiality:
Emeriosoft agrees to maintain strict confidentiality and will not disclose any information regarding client(s) business to third parties without prior consent.
5. Project Timeline:
Emeriosoft will notify the client promptly in the event of a due date extension, providing reasons for the delay and revised timelines for project completion.
6. Expenses and Service Charges:
Clients agree to reimburse Emeriosoft for all out-of-pocket expenses incurred during the software development process. Service charges approved by the client in advance will also be reimbursed.
7. Additional Charges:
Any additional work requested by the client beyond the scope of the initial project agreement may result in additional charges. Emeriosoft will provide a detailed estimate of additional costs for client approval before proceeding with the work.
TERMS AND CONDITIONS FOR MOBILE APP DEVELOPMENT SERVICES
1. Usage Agreement:
By utilizing our services, you agree on behalf of yourself and your attendees not to modify or prepare derivatives of our services.
2. Domain and Business Name:
You agree not to register any domain name or business name that incorporates, in whole or in part,the name Emeriosoft UAE without prior written consent.
3. Payment Terms:
You agree to pay all applicable and undisputed fees for the services rendered by Emeriosoft following the terms set forth on the invoice.
4. Financial Responsibilities:
You are solely responsible for all sales, goods, withholdings, tariffs, and any other applicable fees, including Universal Service Fund fees, if applicable.
5. Termination Clause:
Failure to comply with any provisions of this agreement may result in the termination of your project by Emeriosoft, with or without notice
6. Jurisdiction:
These terms of service are governed by the laws of the United Arab Emirates, and all parties agree to submit to the non-exclusive jurisdiction of the courts of this state.
7. Additional Charges:
Any additional work requested by the client beyond the scope of the initial project agreement may result in additional charges. Emeriosoft will provide a detailed estimate of additional costs for client approval before proceeding with the work.
TERMS AND CONDITIONS FOR LOGO DESIGN
1. Service Packages:
The client will be provided the service according to the package they choose from Emeriosoft UAE.
2. Client Responsibility:
The customer is solely responsible for preparing and sending detailed answers to our logo’s specification briefings.
3. Feedback and Acceptance:
If a client fails to provide prompt feedback to the design team, the client will be deemed to have accepted the designs.
4. Name or Logo Changes:
If the company changes its name or logo after the design work is done, and this makes the design unsuitable, we cannot provide a refund
5. Timely Responses:
The customer must provide timely responses to the designing team after receiving status notifications.
6. Additional Charges:
Any additional revisions or changes requested by the client after signing off on the design will incur additional charges. Emeriosoft UAE will provide a detailed estimate of these charges for client approval before proceeding with the requested revisions.
Terms and Conditions for Brochure Design
1. Payment and Printing:
No order will go in print until the payment is made in full.
2. Preliminary Work Charges:
All preliminary work undertaken will be charged under the rates listed on our website
3. Customer Property:
The customer’s artwork or any other property supplied to the company will be held and worked upon at the customer’s own risk.
4. Jurisdiction:
These conditions and all other terms of the contract are governed by the laws of the United Arab Emirates.
5. Additional Charges:
Any additional revisions or modifications requested by the client after signing off on the design will incur additional charges. Emeriosoft UAE will provide a detailed estimate of these charges for client approval before proceeding with the requested revisions.
TERMS AND CONDITIONS FOR COMPANY PROFILE DESIGN
1. Non-Refundable Payments:
The amount paid for any services is non-refundable under reasonable circumstances
2. Draft Delivery and Cooperation:
We will mail you the first draft within 5 working days and expect you to cooperate with us and revert as soon as possible.
3. Content Writing:
Our qualified content writers will write fresh content for your site to avoid any copyright issues.
4. Image Usage:
If you don’t provide us with any images to use in your content, from our end, we will use high-quality images according to your content.
5. Revision Process:
Clients are expected to send all the revisions at once and through mail only.
6. Additional Charges:
Any additional revisions or adjustments requested by the client after signing off on the design will incur additional charges. Emeriosoft UAE will provide a detailed estimate of these charges for client approval before proceeding with the requested revisions.
TERMS AND CONDITIONS FOR BUSINESS CARD DESIGN
1. Tax Responsibility:
Customers are solely responsible for all applicable taxes, including taxes applicable in the territory to which products are sent.
2. Refund Policy:
No refund is provided for before production, during production, or cancellation jobs.
3. Feedback Process:
In the event, that you feel the business card does not meet your expectations, then you can mail us directly
4. Error Responsibility:
We will not be held responsible for any errors contained in the file provided by the customers like spelling, punctuation errors, or grammatical errors.
5. Production Commencement:
The product production process will be started once we receive the full payment and confirmation from the client
6. Additional Charges:
Any additional revisions or alterations requested by the client after signing off on the design will incur additional charges. Emeriosoft UAE will provide a detailed estimate of these charges for client approval before proceeding with the requested revisions.
TERMS AND CONDITIONS FOR SOCIAL MEDIA MARKETING:
1. Client Assistance:
The client is responsible for providing assistance and technical information to the company as needed for the execution of social media marketing campaigns.
2. Approval Process:
The client must comment and approve material provided under the services to ensure timely submission and accuracy of content.
3. Subscription Basis:
All social media packages are provided on a monthly or yearly subscription basis, and all subscriptions will be automatically renewed unless canceled by the client.
4. Payment Responsibility:
The client will pay all amounts in full without any deduction and withholdings as per the agreed terms and conditions
5. Limitations of Liability:
The company is not responsible for downtimes, hackings, virus disruptions, or faulty third-party software that may affect social media marketing activities
6. Additional Charges:
Any additional services requested by the client beyond the scope of the agreed-upon package may result in additional charges. Emeriosoft UAE will provide a detailed estimate of these charges for client approval before proceeding with the requested services.
TERMS AND CONDITIONS FOR SEARCH ENGINE OPTIMIZATION (SEO):
1. Payment Terms:
All invoices must be paid by the client in full within 15 days of billing to avoid any disruption in SEO services.
2. Content Usage Authorization:
The client authorizes the company to use logos, trademarks, website images, and content provided by the client as deemed necessary for SEO purposes.
3. Non-Refundable Fees:
The client acknowledges that all fees for SEO services are non-refundable under any circumstances
4. Search Engine Policies:
The company has no control over the policies of search engines regarding the acceptance of websites or content, both currently and in the future.
5. Client Responsibilities:
The client is responsible for any actions that may overwrite SEO work on their website and should take precautions to avoid such occurrences.
6. Additional Charges:
Any additional SEO services requested by the client beyond the initial agreement may result in additional charges. Emeriosoft UAE will provide a detailed estimate of these charges for client approval before proceeding with the requested services.
TERMS AND CONDITIONS FOR PAY-PER-CLICK (PPC) ADVERTISING:
1. Client Responsibility:
The client is solely responsible for all ad targeting options, keywords, ad content, and URLs generated for PPC advertising campaigns.
2. Third-Party Payments:
Clients are responsible for paying all third-party advertising services directly for PPC campaigns.
3. Payment Responsibility:
Emeriosoft UAE is not responsible for any charges incurred under the client's advertising account and may delay or refuse service activation until payment is received in full.
4. Compliance with Laws:
The client is responsible for using PPC services in compliance with all applicable laws and regulations.
5. Additional Charges:
Any additional services requested by the client beyond the scope of the initial PPC package may result in additional charges. Emeriosoft UAE will provide a detailed estimate of these charges for client approval before proceeding with the requested services.
TERMS AND CONDITIONS FOR EMAIL MARKETING:
1. Content Accuracy:
The content used in any email must be accurate and comply with relevant laws and regulations.
2. Permission-Based Emailing:
Clients may only send emails to customers who have specifically opted in and given lawful permission to receive them.
3. Privacy Policy Compliance:
The client acknowledges that they shall not use email marketing services to send, collect, or share any personal information without proper consent.
4. Account Activity:
Accounts inactive for more than 120 days may be deemed inactive and subject to termination.
5. Spam Email Policy:
Emeriosoft UAE reserves the right to immediately terminate or cancel accounts found to be engaged in spam email practices.
6. Additional Charges:
Any additional email marketing services requested by the client beyond the initial agreement may result in additional charges. Emeriosoft UAE will provide a detailed estimate of these charges for client approval before proceeding with the requested services.
TERMS AND CONDITIONS FOR CONTENT MARKETING:
1. Truthful Information:
Clients must provide all information truthfully to utilize content marketing services effectively.
2. Account Responsibility:
Clients are responsible for all activities occurring under their account username and password.
3. Tax Exclusivity:
All amounts under this agreement are exclusive of sales tax, VAT, and other applicable taxes.
4. Information Provision:
Clients must promptly respond to supplier requests for relevant information to facilitate content marketing activities.
5. Third-Party Charges:
Clients are solely responsible for reviewing and monitoring third-party charges incurred during content marketing activities.
6. Additional Charges:
Any additional content marketing services requested by the client beyond the initial agreement may result in additional charges.